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Freemax Rexa Max Returns and Credit Notes for Bulk Buyers
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Rexa Max protects the relationship when something goes wrong.
A range review that ignores returns and credit notes will often produce a confident decision and a disappointing quarter on the Rexa Max.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Rexa Max.
Why returns and credit notes matters on the Rexa Max
Distinguish between a defect claim and a change of mind before agreeing any action.
The most common mistake is optimising for the first order instead of the fourth, which is where Rexa Max economics actually settle.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa Max |
| Brand | Freemax |
| Category | Vape Devices |
| Battery | 1100 mAh |
| Output range | 8-80 W |
| Capacity | 4.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 100 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Rexa Max.
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Checklist
- Confirm the exact configuration in writing before the deposit is paid.
- Log sell through by account for the first eight weeks.
- Agree in advance who pays for return freight on a defect claim.
- Record the arrival condition with photographs on the day of delivery.
- Retain one sealed sample carton from every batch for reference.
- Request batch photographs and a packing list prior to shipment.
Commercial terms
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (103 units) | Tier 1 | 30-45 days |
| Pallet (1291 units) | Tier 2 | 21-30 days |
| Container (13249 units) | Tier 3 | 30-45 days |
Frequently asked questions
Who pays return freight on a Rexa Max defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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