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Freemax Starre 3 Returns and Credit Notes Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Starre 3 protects the relationship when something goes wrong.
The Starre 3 has settled into a stable position in the range, which makes returns and credit notes the natural next question for distributors.
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Why returns and credit notes matters on the Starre 3
Distinguish between a defect claim and a change of mind before agreeing any action.
The most common mistake is optimising for the first order instead of the fourth, which is where Starre 3 economics actually settle.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Starre 3 |
| Brand | Freemax |
| Category | Vape Devices |
| Battery | 1100 mAh |
| Output range | 12-40 W |
| Capacity | 1.2 ml |
| Charging | Magnetic dock |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 100 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
A written internal standard for returns and credit notes makes onboarding new account managers far quicker and reduces avoidable errors.
Checklist
- Record the arrival condition with photographs on the day of delivery.
- Review the reorder point after one full selling cycle.
- Agree in advance who pays for return freight on a defect claim.
- Confirm the exact configuration in writing before the deposit is paid.
- Check carton quantities against the commercial invoice line by line.
- Retain one sealed sample carton from every batch for reference.
Commercial terms
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (78 units) | Tier 1 | 30-45 days |
| Pallet (944 units) | Tier 2 | 30-45 days |
| Container (12006 units) | Tier 3 | 21-30 days |
Frequently asked questions
Who pays return freight on a Starre 3 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Final word
If only one thing changes after reading this, let it be the habit of checking returns and credit notes before reordering.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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