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Returns and Credit Notes Guide for Freemax Rexa Mini
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Rexa Mini protects the relationship when something goes wrong.
Across the trade, returns and credit notes is the point where good intentions meet operational reality on the Rexa Mini.
Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.
Why returns and credit notes matters on the Rexa Mini
Distinguish between a defect claim and a change of mind before agreeing any action.
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa Mini |
| Brand | Freemax |
| Category | Vape Devices |
| Battery | 1300 mAh |
| Output range | 8-30 W |
| Capacity | 5.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 100 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Seasonality interacts with returns and credit notes more than most forecasts allow for, so a rolling review beats an annual one.
The most common mistake is optimising for the first order instead of the fourth, which is where Rexa Mini economics actually settle.
Checklist
- Record the arrival condition with photographs on the day of delivery.
- Confirm the exact configuration in writing before the deposit is paid.
- Log sell through by account for the first eight weeks.
- Verify that artwork matches the approved compliance template.
- Retain one sealed sample carton from every batch for reference.
- Agree in advance who pays for return freight on a defect claim.
Commercial terms
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (169 units) | Tier 1 | 14-21 days |
| Pallet (1931 units) | Tier 2 | 21-30 days |
| Container (9096 units) | Tier 3 | 30-45 days |
Frequently asked questions
Who pays return freight on a Rexa Mini defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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